[cisco-voip] Finesse API Get Users State

[Brian Meade]

I'm guessing your split so that some users are on CAD and you only want
info on Finesse users?

If you're only on Finesse, I'd just look at the Live Report for Agent State
in CUIC.

On Wed, Feb 10, 2016 at 4:45 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:

> All,
>
> IS there a way to get all the names and agent states of all agents
> currently logged into Finesse?
>
>
> I have pulled been able to pull ALL the agents that have used finesse via
> GEThttp://<server>/finesse/api/Users/
> <http://10.36.41.25/finesse/api/Users/>, but I would like to pull only
> certain user states like Not Ready, Ready, Talking, etc
>
> Do you know how I could accomplish that?
>
>
>
>
>
> Sincerely,
>
> Ryan Burtch
>
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