[cisco-voip] Finesse API Get Users State

[Brian Meade]

If you're split and only want Finesse info, you can use
"http://<FQDN>/finesse/api/User/<id>"
and replace <id> with the agent extension from each user you get in
/api/Users and then you can see state information.

On Wed, Feb 10, 2016 at 4:51 PM, Brian Meade <bmeade90 at vt.edu> wrote:

> I'm guessing your split so that some users are on CAD and you only want
> info on Finesse users?
>
> If you're only on Finesse, I'd just look at the Live Report for Agent
> State in CUIC.
>
> On Wed, Feb 10, 2016 at 4:45 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:
>
>> All,
>>
>> IS there a way to get all the names and agent states of all agents
>> currently logged into Finesse?
>>
>>
>> I have pulled been able to pull ALL the agents that have used finesse via
>> GEThttp://<server>/finesse/api/Users/
>> <http://10.36.41.25/finesse/api/Users/>, but I would like to pull only
>> certain user states like Not Ready, Ready, Talking, etc
>>
>> Do you know how I could accomplish that?
>>
>>
>>
>>
>>
>> Sincerely,
>>
>> Ryan Burtch
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20160210/4dcb3acc/attachment.html>