[cisco-voip] Finesse API Get Users State

[Ryan Burtch]

Guys,

I have all finesse agents. I need to pull all agents who are logged on into
another app i'm working on, but I can't seem to filter the API request.
There aren't any query parameters in API. Help.




Sincerely,

Ryan Burtch

On Wed, Feb 10, 2016 at 3:55 PM, Brian Meade <bmeade90 at vt.edu> wrote:

> If you're split and only want Finesse info, you can use "http://<FQDN>/finesse/api/User/<id>"
> and replace <id> with the agent extension from each user you get in
> /api/Users and then you can see state information.
>
> On Wed, Feb 10, 2016 at 4:51 PM, Brian Meade <bmeade90 at vt.edu> wrote:
>
>> I'm guessing your split so that some users are on CAD and you only want
>> info on Finesse users?
>>
>> If you're only on Finesse, I'd just look at the Live Report for Agent
>> State in CUIC.
>>
>> On Wed, Feb 10, 2016 at 4:45 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:
>>
>>> All,
>>>
>>> IS there a way to get all the names and agent states of all agents
>>> currently logged into Finesse?
>>>
>>>
>>> I have pulled been able to pull ALL the agents that have used finesse
>>> via GEThttp://<server>/finesse/api/Users/
>>> <http://10.36.41.25/finesse/api/Users/>, but I would like to pull only
>>> certain user states like Not Ready, Ready, Talking, etc
>>>
>>> Do you know how I could accomplish that?
>>>
>>>
>>>
>>>
>>>
>>> Sincerely,
>>>
>>> Ryan Burtch
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>
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