[cisco-voip] Finesse API Get Users State

[Brian Meade]

I'd say just pull in the whole list and then filter through server-side
before presenting the data into your other app.

On Wed, Feb 10, 2016 at 5:51 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:

> Guys,
>
> I have all finesse agents. I need to pull all agents who are logged on
> into another app i'm working on, but I can't seem to filter the API
> request. There aren't any query parameters in API. Help.
>
>
>
>
> Sincerely,
>
> Ryan Burtch
>
> On Wed, Feb 10, 2016 at 3:55 PM, Brian Meade <bmeade90 at vt.edu> wrote:
>
>> If you're split and only want Finesse info, you can use "http://<FQDN>/finesse/api/User/<id>"
>> and replace <id> with the agent extension from each user you get in
>> /api/Users and then you can see state information.
>>
>> On Wed, Feb 10, 2016 at 4:51 PM, Brian Meade <bmeade90 at vt.edu> wrote:
>>
>>> I'm guessing your split so that some users are on CAD and you only want
>>> info on Finesse users?
>>>
>>> If you're only on Finesse, I'd just look at the Live Report for Agent
>>> State in CUIC.
>>>
>>> On Wed, Feb 10, 2016 at 4:45 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:
>>>
>>>> All,
>>>>
>>>> IS there a way to get all the names and agent states of all agents
>>>> currently logged into Finesse?
>>>>
>>>>
>>>> I have pulled been able to pull ALL the agents that have used finesse
>>>> via GEThttp://<server>/finesse/api/Users/
>>>> <http://10.36.41.25/finesse/api/Users/>, but I would like to pull only
>>>> certain user states like Not Ready, Ready, Talking, etc
>>>>
>>>> Do you know how I could accomplish that?
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Sincerely,
>>>>
>>>> Ryan Burtch
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>>
>
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