[cisco-voip] Phone logs

[Brian Meade]

If the ITL deletion fixed it, you may want to open a case with Cisco to
investigate why the ITLs on the phones are invalid unless you know they
were moved from another cluster.

Your other option is just to delete these from all the phones.

There's tools out there for automating the ITL deletion if needed.

On Thu, Feb 11, 2016 at 4:05 PM, Scott Voll <svoll.voip at gmail.com> wrote:

> Thanks!  that worked
>
> On Thu, Feb 11, 2016 at 11:04 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>
>> Make sure the phones have a TFTP server listed in the Network
>> Configuration.  If that is set properly, check the status messages to see
>> if you're having any issues with authenticating the config files.  If so,
>> try deleting the ITL on a single phone and see if that works under
>> Settings->Admin Settings->Reset Settings->Security Settings.
>>
>> On Thu, Feb 11, 2016 at 1:54 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>>
>>> We are on CM 10.5.2
>>>
>>> we have a mix of 8861's and 7961 phones
>>>
>>> Everyone is ExMob Most all profile have been moved to 8861 phone
>>> templates.
>>>
>>> We are not seeing any missed call logs / received / etc. on the phone
>>>
>>> Any idea how to fix that?
>>>
>>> Scott
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>
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