[cisco-voip] UCCX 9 prompts gibberish

[abbas wali]

Hi guys, 

 

Just need a quick help here.

 

Every prompt I record ( via UnityC or Audacity etc ) upload and can only
hear gibberish. 

 

But when I load an already saved file in G729 - it plays okay.

 

I have checked an my regions for  phone dpool and application trigger are in
the same region set to g711.

 

The only other thing is that I am calling from a softphone vpn'ed. ( but
that shouldn't make any difference )

 

Please help.

Thanks in advance. 

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