[cisco-voip] UCCX 9 prompts gibberish

[Brian Meade]

According to the admin guide, Cisco has a white paper on recording prompts
as G.729:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_5/config/guides/UCCX_BK_U9F91527_00_unified-ccx-administration-guide-release-10-5/UCCX_BK_U9F91527_00_unified-ccx-administration-guide-release_chapter_01001.html#UCCX_TK_R3A08A4D_00

You just need to email to apps-support at cisco.com to obtain a copy.  It
might have some other ideas not mentioned here.

On Tue, Feb 16, 2016 at 11:51 AM, abbas Wali <abbaseo at gmail.com> wrote:

> have got that in window xp sound recorder. but again all this is giving
> back G711.
>
> I think the last resort is upload the file as MoH file and then dloading
> again to get G729 :((
> pain..
>
> On 16 February 2016 at 16:42, Andreas Sikkema <asikkema at unet.nl> wrote:
>
>> James,
>>
>> > No, just for G711. I don't have a solution for G729. Hopefully someone
>> else
>> > does.
>>
>> G.729 is patent encumbered, so no "free" (beer or otherwise) solutions
>> there.
>>
>> Also, CCIT U-Law is G.711 u-law is PCM u-law is PCMU. There must be
>> one of these in Audacity.
>>
>> --
>> Andreas Sikkema
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
>
> --
> *Abbas Wali*
>
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>
>
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