[cisco-voip] CCX - Average time in between calls

[Matthew Loraditch]

I think I've looked at every Historical report and can't find this or something close. The live stats sort of show this in a way my folks want. They have avg not ready time during each day. We need the same or ideally, average time between calls. Anyone have any ideas on this? My folks need this for some sort of staffing work they are doing.
Thanks!

Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
Network Engineer
Direct Voice: 443.541.1518

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