[cisco-voip] UCCX/Extend and Connect

[Brian Meade]

Do you have a separate extension for CTI RD and the CSF device?  I know it
doesn't work if this is shared between the two.

On Tue, Jan 26, 2016 at 3:44 PM, Ed Leatherman <ealeatherman at gmail.com>
wrote:

> Trying to get this feature working - is IM&P actually required here for
> something? We're just phone-only jabber right now, no IMP server.
>
> I have the CTI RD setup, associated with RMCM user, I can log into jabber,
> set remote number, sign into Finesse. When I go ready, it does not extend
> the persistent call. When a call is presented, it tries to hit my remote
> number but doesn't actually connect. UCCX is send to enable the persistent
> connection.
>
> Only difference I can tell is I don't have IMP running - seems odd if that
> is required, what does it use that for?
>
> UCCX 10.6, CUCM 10.5
>
> --
> Ed Leatherman
>
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