[cisco-voip] UCCX/Extend and Connect

Anthony Holloway avholloway+cisco-voip at gmail.com
Tue Jan 26 23:51:06 EST 2016


I'm replying tongue in cheek, as I've never done it before, so I have no
idea.  But, as someone who would go straight to the documentation on this,
I found this to be comical, in light of your reply.

[image: Inline image 1]

On Tue, Jan 26, 2016 at 6:04 PM, Brian V <bvanbens at gmail.com> wrote:

> In my experience you don't need IM&P to make extend and connect work.
>
> On Tue, Jan 26, 2016 at 2:44 PM, Ed Leatherman <ealeatherman at gmail.com>
> wrote:
>
>> Trying to get this feature working - is IM&P actually required here for
>> something? We're just phone-only jabber right now, no IMP server.
>>
>> I have the CTI RD setup, associated with RMCM user, I can log into
>> jabber, set remote number, sign into Finesse. When I go ready, it does not
>> extend the persistent call. When a call is presented, it tries to hit my
>> remote number but doesn't actually connect. UCCX is send to enable the
>> persistent connection.
>>
>> Only difference I can tell is I don't have IMP running - seems odd if
>> that is required, what does it use that for?
>>
>> UCCX 10.6, CUCM 10.5
>>
>> --
>> Ed Leatherman
>>
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>>
>>
>
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