[cisco-voip] Time of day routing on UCCX 10.6

[norm.nicholson at kitchener.ca]

I have a CCX group that works daily from 07:00 to 21:00 . They would like change their opening and closing times over July and August to some days opening at 08:00 and some days closing at 16:00 because of staffing issues. Can this be built in an .xml file like a holiday schedule or do we need to program this logic into the script.



Thanks



Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000


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