[cisco-voip] UCCx Ring time?

[carlo_calabrese2006 at yahoo.com]

The two problems I run into on this is the agent has a different ring tone that takes longer or they have their line forwarded. 
If you watch the phone when it is happening you will get a different result the. The agent. 

Sent from my iPhone

> On Jul 13, 2016, at 1:54 PM, Scott Voll <svoll.voip at gmail.com> wrote:
> 
> can a single agent have a ring time different than other agents?  I have one complaining that she only gets two rings while others have 4. UCCx 10
> 
> TIA
> 
> Scott
> 
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