[cisco-voip] Voice Dialing Misdirects

Justin Steinberg jsteinberg at gmail.com
Mon Jun 6 20:04:57 EDT 2016


make sure the codec is G711 and not G729

On Mon, Jun 6, 2016 at 5:23 PM, Bill Talley <btalley at gmail.com> wrote:

> Isn't there a setting to play all matches? I don't recall for sure.  At
> least the caller could pick on or the other.
>
> Sent from an Apple iOS device with very tiny touchscreen input keys.
> Please excude my typtos.
>
> > On Jun 6, 2016, at 3:38 PM, David Zhars <dzhars at gmail.com> wrote:
> >
> > Correct, it is.  And neither use has any alternate names or extensions
> in their Unity setup.
> >
> > I am truly stumped!!!
> >
> > Sent from my iPad
> >
> >> On Jun 6, 2016, at 2:52 PM, Bill Talley <btalley at gmail.com> wrote:
> >>
> >> I believe this is probably a speech enabled directory handler.
> >>
> >> Sent from an Apple iOS device with very tiny touchscreen input keys.
> Please excude my typtos.
> >>
> >>> On Jun 6, 2016, at 1:13 PM, David Zhars <dzhars at gmail.com> wrote:
> >>>
> >>> We have a greeting when people call the main number, and if you press
> 9, you can speak the name of the person you want to connect to.
> >>>
> >>> This oddity is happening:
> >>>
> >>> I speak "John Smith" who is extension 1305, and the system waits, then
> says "transferring to Jane Doe" who is extension 1306.
> >>>
> >>> I can't seem to figure out where this is off...
> >>> Unity and UCM 8
> >>>
> >>> Thanks
> >>>
> >>> Dave
> >>> _______________________________________________
> >>> cisco-voip mailing list
> >>> cisco-voip at puck.nether.net
> >>> https://puck.nether.net/mailman/listinfo/cisco-voip
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