[cisco-voip] Voice Dialing Misdirects

Bill Talley btalley at gmail.com
Mon Jun 6 17:23:12 EDT 2016


Isn't there a setting to play all matches? I don't recall for sure.  At least the caller could pick on or the other.  

Sent from an Apple iOS device with very tiny touchscreen input keys.  Please excude my typtos.

> On Jun 6, 2016, at 3:38 PM, David Zhars <dzhars at gmail.com> wrote:
> 
> Correct, it is.  And neither use has any alternate names or extensions in their Unity setup.
> 
> I am truly stumped!!!
> 
> Sent from my iPad
> 
>> On Jun 6, 2016, at 2:52 PM, Bill Talley <btalley at gmail.com> wrote:
>> 
>> I believe this is probably a speech enabled directory handler.
>> 
>> Sent from an Apple iOS device with very tiny touchscreen input keys.  Please excude my typtos.
>> 
>>> On Jun 6, 2016, at 1:13 PM, David Zhars <dzhars at gmail.com> wrote:
>>> 
>>> We have a greeting when people call the main number, and if you press 9, you can speak the name of the person you want to connect to. 
>>> 
>>> This oddity is happening:  
>>> 
>>> I speak "John Smith" who is extension 1305, and the system waits, then says "transferring to Jane Doe" who is extension 1306.
>>> 
>>> I can't seem to figure out where this is off...
>>> Unity and UCM 8
>>> 
>>> Thanks
>>> 
>>> Dave
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
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