[cisco-voip] UCCE 11.x and Jabber ?

Abhiram Kramadhati (akramadh) akramadh at cisco.com
Mon Jun 6 20:43:17 EDT 2016


There might be a few limitations with Jabber such as Agent Greeting/Whisper announcement not being supported (due to CSCuq92831). Most of the functionality should be the same, but certain call flows might have to be looked at to ensure they are supported.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> on behalf of Ed Leatherman <ealeatherman at gmail.com<mailto:ealeatherman at gmail.com>>
Date: Tuesday, 7 June 2016 at 3:42 AM
To: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>>
Cc: "cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] UCCE 11.x and Jabber ?

Hi Jason!

No EM on jabber. Not sure about the UCCE question. We are starting to use it from some UCCX (10.6) applications with Finesse.

On Mon, Jun 6, 2016 at 1:26 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:


Should a customer go with Jabber for use with Finesse/CAD in UCCE 11.x ? or stick with IP Communicator 8.6.4 ?  Is Jabber still Finesse only?

Remind me does Jabber does Extension Mobility login?

Hope all has been well here on Puck. Had a large R&S project last 2 years, then hiked the AT awhile.

Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245<tel:904-338-3245> mobile







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