[cisco-voip] Voice Dialing Misdirects

David Zhars dzhars at gmail.com
Mon Jun 6 14:13:54 EDT 2016


We have a greeting when people call the main number, and if you press 9,
you can speak the name of the person you want to connect to.

This oddity is happening:

I speak "John Smith" who is extension 1305, and the system waits, then says
"transferring to Jane Doe" who is extension 1306.

I can't seem to figure out where this is off...
Unity and UCM 8

Thanks

Dave
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