[cisco-voip] Voice Dialing Misdirects

[norm.nicholson at kitchener.ca]

Check contacts in Unity



From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of David Zhars
Sent: Monday, June 06, 2016 2:14 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Voice Dialing Misdirects

We have a greeting when people call the main number, and if you press 9, you can speak the name of the person you want to connect to.
This oddity is happening:
I speak "John Smith" who is extension 1305, and the system waits, then says "transferring to Jane Doe" who is extension 1306.
I can't seem to figure out where this is off...
Unity and UCM 8
Thanks
Dave
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