[cisco-voip] Voice Dialing Misdirects

David Zhars dzhars at gmail.com
Mon Jun 6 14:39:25 EDT 2016


Nothing there....

On Mon, Jun 6, 2016 at 2:19 PM, <norm.nicholson at kitchener.ca> wrote:

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> Check contacts in Unity
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> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *David Zhars
> *Sent:* Monday, June 06, 2016 2:14 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Voice Dialing Misdirects
>
>
>
> We have a greeting when people call the main number, and if you press 9,
> you can speak the name of the person you want to connect to.
>
> This oddity is happening:
>
> I speak "John Smith" who is extension 1305, and the system waits, then
> says "transferring to Jane Doe" who is extension 1306.
>
> I can't seem to figure out where this is off...
>
> Unity and UCM 8
>
> Thanks
>
> Dave
>
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