[cisco-voip] Voice Dialing Misdirects

[Brian Meade]

Does either user have any alternate names configured under their user in
Unity Connection?

On Mon, Jun 6, 2016 at 2:13 PM, David Zhars <dzhars at gmail.com> wrote:

> We have a greeting when people call the main number, and if you press 9,
> you can speak the name of the person you want to connect to.
>
> This oddity is happening:
>
> I speak "John Smith" who is extension 1305, and the system waits, then
> says "transferring to Jane Doe" who is extension 1306.
>
> I can't seem to figure out where this is off...
> Unity and UCM 8
>
> Thanks
>
> Dave
>
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