[cisco-voip] Voice Dialing Misdirects

Bill Talley btalley at gmail.com
Mon Jun 6 14:52:12 EDT 2016


I believe this is probably a speech enabled directory handler.

Sent from an Apple iOS device with very tiny touchscreen input keys.  Please excude my typtos.

> On Jun 6, 2016, at 1:13 PM, David Zhars <dzhars at gmail.com> wrote:
> 
> We have a greeting when people call the main number, and if you press 9, you can speak the name of the person you want to connect to. 
> 
> This oddity is happening:  
> 
> I speak "John Smith" who is extension 1305, and the system waits, then says "transferring to Jane Doe" who is extension 1306.
> 
> I can't seem to figure out where this is off...
> Unity and UCM 8
> 
> Thanks
> 
> Dave
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip


More information about the cisco-voip mailing list