[cisco-voip] Voice Dialing Misdirects
Bill Talley
btalley at gmail.com
Mon Jun 6 14:52:12 EDT 2016
I believe this is probably a speech enabled directory handler.
Sent from an Apple iOS device with very tiny touchscreen input keys. Please excude my typtos.
> On Jun 6, 2016, at 1:13 PM, David Zhars <dzhars at gmail.com> wrote:
>
> We have a greeting when people call the main number, and if you press 9, you can speak the name of the person you want to connect to.
>
> This oddity is happening:
>
> I speak "John Smith" who is extension 1305, and the system waits, then says "transferring to Jane Doe" who is extension 1306.
>
> I can't seem to figure out where this is off...
> Unity and UCM 8
>
> Thanks
>
> Dave
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
More information about the cisco-voip
mailing list