[cisco-voip] Voice Dialing Misdirects

[David Zhars]

Correct, it is.  And neither use has any alternate names or extensions in their Unity setup.

I am truly stumped!!!

Sent from my iPad

> On Jun 6, 2016, at 2:52 PM, Bill Talley <btalley at gmail.com> wrote:
> 
> I believe this is probably a speech enabled directory handler.
> 
> Sent from an Apple iOS device with very tiny touchscreen input keys.  Please excude my typtos.
> 
>> On Jun 6, 2016, at 1:13 PM, David Zhars <dzhars at gmail.com> wrote:
>> 
>> We have a greeting when people call the main number, and if you press 9, you can speak the name of the person you want to connect to. 
>> 
>> This oddity is happening:  
>> 
>> I speak "John Smith" who is extension 1305, and the system waits, then says "transferring to Jane Doe" who is extension 1306.
>> 
>> I can't seem to figure out where this is off...
>> Unity and UCM 8
>> 
>> Thanks
>> 
>> Dave
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