[cisco-voip] UCCX 11.0.1 bug watch

Ryan Huff ryanhuff at outlook.com
Wed Jun 22 21:44:36 EDT 2016


Hello CC brothers and sisters,

A bit back I emailed in regarding CSCup71611<https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup71611> which is a bug that in some instances, prevents creating an initial Call Control group after a new install / upgrade. It has been proven that this bug is not a 100% hit every time but does exist in the 11.0.1 code base (I hit it in 11.0.1), although previously thought to have been corrected in the 10.6.x base.

Yesterday, I also hit CSCux33949<https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux33949> in the 11.0.1 code base which impacts the Socket.IO service and creates intermittent session timeouts in the LiveData service. I believe, if I'm not mistaken, our own Anthony Holloway has mentioned this bug before. The TAC agent I worked with stated that CSCux33949<https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux33949> is a 100% hit every install (but I am not completely sure that is correct).

In both cases, the latter being the more involved of the two, it took rooting the box and either messing with PKIDs or uploading jar files to fix code (I also fully realize that I signed my own death warrant by deploying 11.0.1 over the much more mature and stable 10.6(1)SU2).

Just thought I would bump this back to the top, in case anyone is considering a UCCX11.0.1 deployment anytime soon.

Thanks,

Ryan

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