[cisco-voip] UCCX 11.0.1 bug watch

[Justin Steinberg]

Why is there still not a COP file for CSCux33949?   This has been a known
issue for so long it should not be left up to customers to try the 11.0,
run into a bug, and then open a TAC case.   The BU has known about this for
so long, please release a COP file or SU to fix this so this doesn't keep
happening to customers.

On Wed, Jun 22, 2016 at 10:00 PM, Abhiram Kramadhati (akramadh) <
akramadh at cisco.com> wrote:

> Hi Ryan,
>
> For CSCux33949: this is always encountered with enhanced license, but if
> you have premium then the trigger for this is not very common. The original
> design for LD was such that the SubsystemRouteAndQueue is responsible for
> sending heartbeats to the JMS topics (where the LD streams are published).
> However, with Enhanced license this subsystem is disabled; and hence this
> issue is triggered every time.
>
> The change in design is that the heartbeat responsibility is now moved to
> the RmCm subsystem which is present in all license packages. This fix is
> now available in 11.0(1).ES5, so the recommendation would be to install
> that so that the latest bug fixes and the design changes are covered. If
> you have any other defects that are affecting your deployment, feel free to
> unicast and I can take a look. Thanks.
>
> Regards,
> Abhiram Kramadhati
> Technical Solutions Manager, CCBU
> CCIE Collaboration # 40065
>
> From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Ryan
> Huff <ryanhuff at outlook.com>
> Date: Thursday, 23 June 2016 at 11:44 AM
> To: cisco voip <cisco-voip at puck.nether.net>
> Subject: [cisco-voip] UCCX 11.0.1 bug watch
>
> Hello CC brothers and sisters,
>
> A bit back I emailed in regarding CSCup71611
> <https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup71611> which is a bug
> that in some instances, prevents creating an initial Call Control group
> after a new install / upgrade. It has been proven that this bug is not a
> 100% hit every time but does exist in the 11.0.1 code base (I hit it in
> 11.0.1), although previously thought to have been corrected in the 10.6.x
> base.
>
> Yesterday, I also hit CSCux33949
> <https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux33949> in the 11.0.1
> code base which impacts the Socket.IO service and creates intermittent
> session timeouts in the LiveData service. I believe, if I'm not mistaken,
> our own Anthony Holloway has mentioned this bug before. The TAC agent I
> worked with stated that CSCux33949
> <https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux33949> is a 100% hit
> every install (but I am not completely sure that is correct).
>
> In both cases, the latter being the more involved of the two, it took
> rooting the box and either messing with PKIDs or uploading jar files to fix
> code (I also fully realize that I signed my own death warrant by deploying
> 11.0.1 over the much more mature and stable 10.6(1)SU2).
>
> Just thought I would bump this back to the top, in case anyone is
> considering a UCCX11.0.1 deployment anytime soon.
>
> Thanks,
>
> Ryan
>
>
>
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>
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