[cisco-voip] Trouble Getting 8831 to register

Thomas Theisen tgtheisen at uri.edu
Mon Jun 27 10:31:18 EDT 2016


I have been working with TAC trying to get our first 8831 phone to register
with our 10.0.1.11900-2 CUCM but we have had no success.  The strange thing
is that I found that the registration is "Rejected" before I even patch the
phone into the network.  TAC updated the load information for the 8831
to sip8831.9-3-3-TO-10-3-1 so I think I have the most up-to-date load for
the phone.  I am using a switch port that had a 7965 attached to it so I
know the pathway to CUCM is clear.  This is the first sip phone we have
tried to introduce to the system but we have sip trunks so I know the
correct ports are enabled for sip.

-- 
Thomas Theisen
Network Tech IV
University of Rhode Island
401-874-7870
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