[cisco-voip] Trouble Getting 8831 to register

[Nathan Reeves]

Do you have a number assigned to a line on the phone?

Nathan

On Monday, June 27, 2016, Thomas Theisen <tgtheisen at uri.edu> wrote:

>
> I have been working with TAC trying to get our first 8831 phone to
> register with our 10.0.1.11900-2 CUCM but we have had no success.  The
> strange thing is that I found that the registration is "Rejected" before I
> even patch the phone into the network.  TAC updated the load information
> for the 8831 to sip8831.9-3-3-TO-10-3-1 so I think I have the most
> up-to-date load for the phone.  I am using a switch port that had a 7965
> attached to it so I know the pathway to CUCM is clear.  This is the first
> sip phone we have tried to introduce to the system but we have sip trunks
> so I know the correct ports are enabled for sip.
>
> --
> Thomas Theisen
> Network Tech IV
> University of Rhode Island
> 401-874-7870
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20160627/eb6566fc/attachment.html>