[cisco-voip] Standalone CUIC in UCCX 11

James Buchanan james.buchanan2 at gmail.com
Wed Mar 2 10:42:44 EST 2016


Hello,

What purpose does the standalone CUIC configuration serve in UCCX 11.0?
Does it send data to CUIC? Does it pull data from CUIC? Does it allow you
to use the standalone CUIC to run the same UCCX reports you run from the
on-prem CUIC? I have looked and looked to see why you would even configure
this integration, and have found nothing.

Thanks,

James
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