[cisco-voip] Standalone CUIC in UCCX 11

Brian Meade bmeade90 at vt.edu
Wed Mar 2 10:55:06 EST 2016


CUIC always pulls from UCCX.  Having a standalone CUIC allows you to make
custom reports and run them directly on the same server.  Right now, you
have to use a standalone CUIC to build custom reports and then import those
to UCCX co-res CUIC to run them.

On Wed, Mar 2, 2016 at 10:42 AM, James Buchanan <james.buchanan2 at gmail.com>
wrote:

> Hello,
>
> What purpose does the standalone CUIC configuration serve in UCCX 11.0?
> Does it send data to CUIC? Does it pull data from CUIC? Does it allow you
> to use the standalone CUIC to run the same UCCX reports you run from the
> on-prem CUIC? I have looked and looked to see why you would even configure
> this integration, and have found nothing.
>
> Thanks,
>
> James
>
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>
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