[cisco-voip] Standalone CUIC in UCCX 11

Brian Meade bmeade90 at vt.edu
Wed Mar 2 11:08:56 EST 2016


Maybe I spoke too soon,  I thought the stock reports were in there but
maybe not.  You should be able to export them from co-res CUIC and then
import them to your standalone.

[image: Inline image 1]

On Wed, Mar 2, 2016 at 11:01 AM, James Buchanan <james.buchanan2 at gmail.com>
wrote:

> Hello again,
>
> How do the stock reports get into the standalone CUIC from the on-prem
> CUIC? I have this integration done, but the reports are not there.
>
> Thanks,
>
> James
>
> On Wed, Mar 2, 2016 at 11:00 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>
>> Yep, all of the stock reports should be there as well.
>>
>> On Wed, Mar 2, 2016 at 10:58 AM, James Buchanan <
>> james.buchanan2 at gmail.com> wrote:
>>
>>> Thanks for the info. Can you run the UCCX stock reports from the
>>> standalone CUIC also? That'd be great. Then, you could run SocialMiner and
>>> all UCCX reports from the same interface.
>>>
>>> On Wed, Mar 2, 2016 at 10:55 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>>>
>>>> CUIC always pulls from UCCX.  Having a standalone CUIC allows you to
>>>> make custom reports and run them directly on the same server.  Right now,
>>>> you have to use a standalone CUIC to build custom reports and then import
>>>> those to UCCX co-res CUIC to run them.
>>>>
>>>> On Wed, Mar 2, 2016 at 10:42 AM, James Buchanan <
>>>> james.buchanan2 at gmail.com> wrote:
>>>>
>>>>> Hello,
>>>>>
>>>>> What purpose does the standalone CUIC configuration serve in UCCX
>>>>> 11.0? Does it send data to CUIC? Does it pull data from CUIC? Does it allow
>>>>> you to use the standalone CUIC to run the same UCCX reports you run from
>>>>> the on-prem CUIC? I have looked and looked to see why you would even
>>>>> configure this integration, and have found nothing.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> James
>>>>>
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>>
>>>>
>>>
>>
>
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