[cisco-voip] CUCM Upgrade woes

[Ryan Huff]

Not that I'm suggesting you not call TAC but the engineer in me just keeps going .... 

What (version) did you upgrade from and did you upgrade in-place VMs, DRS/Rebuild or P->V?

Do you know if at any point post upgrade, the cluster was healthy and then failed or it has always been in a degraded state since the upgrade?

Can you show me the output (from the publisher);

- utils diagnose module validate_network
- show ntp status
- show ntp server list

Thanks,

Ryan

> On Mar 2, 2016, at 12:25 PM, Ryan Huff <ryanhuff at outlook.com> wrote:
> 
> I'd go through a quick checklist while calling in a severity 1 TAC case;
> 
> - forward and reverse DNS for all cluster nodes (and resolving to the correct addresses)
> 
> - verify the processNodes, if using hosts or fqdn, are correctly resolvable. This will prevent A Cisco DB from starting as well as GUI authentication
> 
> - do not have an absurd clock sync on the nodes (Stratum 3 or better)
> 
> Thanks,
> 
> Ryan
> 
>> On Mar 2, 2016, at 12:13 PM, Andy Carse <andy.carse at gmail.com> wrote:
>> 
>> I thought I was home and dry with this upgrade, but it would seem that the gods have deserted me.
>> 
>> I upgraded to 10.5.2.13900-12 after some issue with GBNP, everything seemed ok.
>> This morning I've come in to find that the database on the publisher won't start.
>> So I've tried 
>> 1. reboot of the cluster (its not gone live yet) no change.
>> 2. Utils service start A Cisco DB
>> 2. tried dbreplication stop on the subs, then the publisher.
>>           dbreplication dropddmindb on the subs
>>           dbreplication dropadmindb on the pub
>> The pub comes back with "DropAdminDB cannot be executed on standalone or Cores cluster"
>> 
>> I can't even web to ccmadmin on the pub and I forgot to carry out the "Golden Rule" of taking a backup soon after the upgrade.
>> If I try to RTM that also fails......
>> 
>> Is it time for a start from scratch moment?
>> 
>> 
>> 
>> -- 
>> Rgds Andy
>> 
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip