[cisco-voip] Conference ISSUE Through SIP Trunk

Asim Mekki Basheer asim_323 at hotmail.com
Mon May 23 03:47:56 EDT 2016


we are able to call outside through the same SIP Trunk but when we tried to Make conference we got Error message 

BR

From: lelio at uoguelph.ca
Subject: Re: [cisco-voip] Conference ISSUE Through SIP Trunk
Date: Sun, 22 May 2016 10:14:04 -0400
To: asim_323 at hotmail.com
CC: cisco-voip at puck.nether.net


When we upgraded from 7.1 to 9.1 we had a similar issue. It may or may not be related to your issue. 
Our phones were SCCP and we had a SIP trunk to Nuance Speech Attendant (SA) 
Phone A would Call SA, then try to transfer the call to Phone B. This simulated the actual transfer of calling SA. And the being transferred.  
This would work in v7.1 but not in v9.1. 
After working with Cisco, turns out there was a parameter on SA that needed setting. I can't recall which. I can look it up next week. 


Sent from my iPhone
On May 22, 2016, at 10:04 AM, Asim Mekki Basheer <asim_323 at hotmail.com> wrote:




Hi All,we have SIP Trunk when we called External partyI am getting this error message on the phone "No participant info"when pressing the join softkey.
Here's the steps:1>A called B2>A placed B on hold3>A called C4>A  pressed "Join" softkey. Getting "No participant info" and "invalidconference participant"
CCM 7.5IP Phone 7945 		 	   		  
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