[cisco-voip] Does CCX enforce licensing?

[James Buchanan]

Hello,

UCCX enforces agent licenses by concurrently logged in agents. So, if you
have ten licenses and ten agents or supervisors are logged in, the eleventh
login will be rejected.

Thanks,

James

On Tue, Nov 29, 2016 at 9:24 AM, Ben Amick <bamick at humanarc.com> wrote:

> I was curious about this, I know QM enforces licensing by not letting you
> toggle in users for licensing, and I know CUCM and Unity enforce licensing
> though PLM, but does UCCX enforce licensing? We’re coming up quick on our
> license cap right now and I’m debating if I should be scrambling to get
> licensing or just persist in current state while we’re evaluating upgrade
> costs.
>
>
>
> *Ben Amick*
>
> Telecom Analyst
>
>
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