[cisco-voip] Nuance/UCCX 10.6

Aaron Banks amichaelbanks at hotmail.com
Mon Oct 10 23:51:10 EDT 2016


Has anyone ever used Nuance to deliver speech to text messages to an agent?  The case is, a caller leaves a voicemail message, and then that message is delivered to an agent.  I have never heard of this before and not even sure how it would work given that the voicemail message would reside in unity.

Thanks

Aaron
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