[cisco-voip] Unity Connection 10.5 and IE11 Inbox/PCA issues playing back messages

Brian Meade bmeade90 at vt.edu
Thu Sep 1 17:50:21 EDT 2016


TAC should be able to get that ES for you.

On Thu, Sep 1, 2016 at 4:40 PM, Erick Bergquist <erickbee at gmail.com> wrote:

> Anyone know of a workaround to this in IE11 and Unity Connection
> 10.5.2.13901 (SU3a?
>
> When we use IE11 with Unity Inbox and playback a message, a pop up
> message appears "HTML5 audio compatible browser or QuickTime Plug-In
> not found. Select Phone option to play the message."
>
> Firefox works fine.
>
> Could be bug id CSCux65172 which is listed as open bug still in 10.5.2
> Su3a release notes.
>
> Does anyone know if there is a 10.5.2 ES62 from TAC available? It is
> listed as one of the fixed in versions in the bug toolkit.
>
> I also tried K-Lite codec pack to see if it would help.
>
> Erick
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