[cisco-voip] Unity Connection 10.5 and IE11 Inbox/PCA issues playing back messages

Brian Meade bmeade90 at vt.edu
Fri Sep 2 10:05:28 EDT 2016


Do you have QuickTime installed?  I don't know if the HTML5 engine in IE11
will work with this.

On Thu, Sep 1, 2016 at 8:13 PM, Erick Bergquist <erickbee at gmail.com> wrote:

> Yea, I'm wondering if it is something else now.  I have same issue
> with IE11 and UnityConn 11.5.1.10000.
>
>
> On Thu, Sep 1, 2016 at 3:50 PM, Brian Meade <bmeade90 at vt.edu> wrote:
> > TAC should be able to get that ES for you.
> >
> > On Thu, Sep 1, 2016 at 4:40 PM, Erick Bergquist <erickbee at gmail.com>
> wrote:
> >>
> >> Anyone know of a workaround to this in IE11 and Unity Connection
> >> 10.5.2.13901 (SU3a?
> >>
> >> When we use IE11 with Unity Inbox and playback a message, a pop up
> >> message appears "HTML5 audio compatible browser or QuickTime Plug-In
> >> not found. Select Phone option to play the message."
> >>
> >> Firefox works fine.
> >>
> >> Could be bug id CSCux65172 which is listed as open bug still in 10.5.2
> >> Su3a release notes.
> >>
> >> Does anyone know if there is a 10.5.2 ES62 from TAC available? It is
> >> listed as one of the fixed in versions in the bug toolkit.
> >>
> >> I also tried K-Lite codec pack to see if it would help.
> >>
> >> Erick
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net
> >> https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20160902/1058cfbb/attachment.html>


More information about the cisco-voip mailing list