[cisco-voip] Unity Connection 10.5 and IE11 Inbox/PCA issues playing back messages

Brian Meade bmeade90 at vt.edu
Fri Sep 2 10:07:27 EDT 2016


Looks like IE11 isn't supported-
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/compatibility/matrix/b_cucclientmtx.html#reference_3F37B2998C6C4AD4BA453603B59FF1C7

On Fri, Sep 2, 2016 at 10:05 AM, Brian Meade <bmeade90 at vt.edu> wrote:

> Do you have QuickTime installed?  I don't know if the HTML5 engine in IE11
> will work with this.
>
> On Thu, Sep 1, 2016 at 8:13 PM, Erick Bergquist <erickbee at gmail.com>
> wrote:
>
>> Yea, I'm wondering if it is something else now.  I have same issue
>> with IE11 and UnityConn 11.5.1.10000.
>>
>>
>> On Thu, Sep 1, 2016 at 3:50 PM, Brian Meade <bmeade90 at vt.edu> wrote:
>> > TAC should be able to get that ES for you.
>> >
>> > On Thu, Sep 1, 2016 at 4:40 PM, Erick Bergquist <erickbee at gmail.com>
>> wrote:
>> >>
>> >> Anyone know of a workaround to this in IE11 and Unity Connection
>> >> 10.5.2.13901 (SU3a?
>> >>
>> >> When we use IE11 with Unity Inbox and playback a message, a pop up
>> >> message appears "HTML5 audio compatible browser or QuickTime Plug-In
>> >> not found. Select Phone option to play the message."
>> >>
>> >> Firefox works fine.
>> >>
>> >> Could be bug id CSCux65172 which is listed as open bug still in 10.5.2
>> >> Su3a release notes.
>> >>
>> >> Does anyone know if there is a 10.5.2 ES62 from TAC available? It is
>> >> listed as one of the fixed in versions in the bug toolkit.
>> >>
>> >> I also tried K-Lite codec pack to see if it would help.
>> >>
>> >> Erick
>> >> _______________________________________________
>> >> cisco-voip mailing list
>> >> cisco-voip at puck.nether.net
>> >> https://puck.nether.net/mailman/listinfo/cisco-voip
>> >
>> >
>>
>
>
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