[cisco-voip] Unity Connection 10.5 and IE11 Inbox/PCA issues playing back messages

[Erick Bergquist]

Table 8 lists IE 11 supported for Unity Connection 10.x. But not for 11.x.

On Fri, Sep 2, 2016 at 8:07 AM, Brian Meade <bmeade90 at vt.edu> wrote:
> Looks like IE11 isn't supported-
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/compatibility/matrix/b_cucclientmtx.html#reference_3F37B2998C6C4AD4BA453603B59FF1C7
>
> On Fri, Sep 2, 2016 at 10:05 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>>
>> Do you have QuickTime installed?  I don't know if the HTML5 engine in IE11
>> will work with this.
>>
>> On Thu, Sep 1, 2016 at 8:13 PM, Erick Bergquist <erickbee at gmail.com>
>> wrote:
>>>
>>> Yea, I'm wondering if it is something else now.  I have same issue
>>> with IE11 and UnityConn 11.5.1.10000.
>>>
>>>
>>> On Thu, Sep 1, 2016 at 3:50 PM, Brian Meade <bmeade90 at vt.edu> wrote:
>>> > TAC should be able to get that ES for you.
>>> >
>>> > On Thu, Sep 1, 2016 at 4:40 PM, Erick Bergquist <erickbee at gmail.com>
>>> > wrote:
>>> >>
>>> >> Anyone know of a workaround to this in IE11 and Unity Connection
>>> >> 10.5.2.13901 (SU3a?
>>> >>
>>> >> When we use IE11 with Unity Inbox and playback a message, a pop up
>>> >> message appears "HTML5 audio compatible browser or QuickTime Plug-In
>>> >> not found. Select Phone option to play the message."
>>> >>
>>> >> Firefox works fine.
>>> >>
>>> >> Could be bug id CSCux65172 which is listed as open bug still in 10.5.2
>>> >> Su3a release notes.
>>> >>
>>> >> Does anyone know if there is a 10.5.2 ES62 from TAC available? It is
>>> >> listed as one of the fixed in versions in the bug toolkit.
>>> >>
>>> >> I also tried K-Lite codec pack to see if it would help.
>>> >>
>>> >> Erick
>>> >> _______________________________________________
>>> >> cisco-voip mailing list
>>> >> cisco-voip at puck.nether.net
>>> >> https://puck.nether.net/mailman/listinfo/cisco-voip
>>> >
>>> >
>>
>>
>