[cisco-voip] UCCX CUIC Reports Stopped Working After Certain Date

[Stephen Welsh]

Brian,

Thank you for this, we had an customer install our WallboardFX product and co-incdently hit this issue and thought our product may have been to blame (not technically possibly anyway), however not only could we clarify that it was a co-incidence this helps the customer to get to the bottom of the issue a lot quicker.

Your Cisco TAC Bug search skills are truly legendary, if we get the chance to cross paths at Cisco Live you get our best swag ;)

Kind Regards

Stephen Welsh
CTO
UnifiedFX

On 12 Sep 2016, at 20:24, Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:

This issue seems to be affecting everyone.

Bug ID is CSCvb27878 but not publicly visible yet.

There is a COP file fix available from TAC that doesn't require a reboot or anything.

I'm sure there's a field notice coming soon.  I'm guessing the COP file will be on cisco.com<http://cisco.com/> soon as well if you don't mind waiting.

More discussion- https://supportforums.cisco.com/discussion/13118806/cuic-uccx-dataset-status-failed-database-error
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