[cisco-voip] Finesse and web page dip

Ankur Srivastava ansrivastava at linkedin.com
Tue Sep 20 12:59:29 EDT 2016


Yep Finesse can do that, we have it working in our company to pull helpdesk
ticket information when agent receives the call

Regards,
Ankur

On Tue, Sep 20, 2016 at 10:10 PM, Carlo Calabrese via cisco-voip <
cisco-voip at puck.nether.net> wrote:

> I have a group that does a web page dip thru CAD. Now I need to get them
> ready for Finesse,
> Can Finesse do the web page dip? trying to find documentation on it.
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> cisco-voip at puck.nether.net
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