[cisco-voip] PCD cluster discovery problem

[Ahmed Abd EL-Rahman]

Just for the record, I have fixed the issue which was very weird.

Simply the password of the PCD was apparently too complex for the application to work properly, so when I re-installed the PCD again using a simpler password (for the admin and platform account) everything went smooth.




BR
Ahmed Abd EL-Rahman
Senior Network Engineer

Sent from my iPhone

On Apr 16, 2017, at 2:39 PM, Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com>> wrote:

Dear Gents,

I’m trying to use PCD to migrate CUCM cluster from version 8.6 to 11.5, I did it with the same exact versions of all PCD, old CUCM and new CUCM and it worked just fine in one location, but when I’m trying to do the same in the current cluster the first step which is PCD discovery of the old CUCM cluster always fail with an error “login failed” as shown:

[cid:image001.png at 01D2B6BE.C0C7B280]

I tried later and installed the ciscocm.ucmap_platformconfig.cop file manually on both CUCM servers but result remains the same!!

I check the PCD logs and found the following:
“”””
CALLING ucmapLib::getFile {exp3 install platformConfig.xml PCD IP Address adminsftp /export/platformConfig/temp/}
FAILED ucmapLib::getFile, not valid username/password for sftp
2017-04-16 13:31:15,929 INFO  [DefaultQuartzScheduler_Worker-3] inventory.Migration.nodeDiscovery - downloadFile errorCode 123
2017-04-16 13:31:15,929 INFO  [DefaultQuartzScheduler_Worker-3] inventory.NatAddressHelper.getPublicIP - Application Node private IP Address is : 172.16.65.251
2017-04-16 13:31:15,929 INFO  [DefaultQuartzScheduler_Worker-3] inventory.Migration.nodeDiscovery - Return nodeDiscovery result 123
2017-04-16 13:31:15,929 INFO  [DefaultQuartzScheduler_Worker-3] scheduler.CustomJob.acquireLock - T77:TA78:N71 waiting for DB lock
2017-04-16 13:31:15,929 INFO  [DefaultQuartzScheduler_Worker-3] scheduler.CustomJob.acquireLock - T77:TA78:N71 acquired lock
2017-04-16 13:31:15,933 INFO  [DefaultQuartzScheduler_Worker-3] db.EntityBroker.updateNodeInfo - Updated 71 to v3
2017-04-16 13:31:15,933 INFO  [DefaultQuartzScheduler_Worker-3] scheduler.CustomJob.releaseLock - T77:TA78:N71 releasing DB lock
2017-04-16 13:31:15,933 INFO  [DefaultQuartzScheduler_Worker-3] scheduler.DiscoveryJob.executeJob - discovery node 71 failed with errorcode 123 as it is Failed to download 'PlatformConfig.xml' from the node CUCM_PUB_IP_Address  to sftpServer PCD IP Address

“””””
Here is the exact version used:
Old CUCM: 8.6
PCD: 11.5(3)
New CUCM: 11.5(1)SU2

So any clues to solve this issue ??







Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer

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