[cisco-voip] PCD cluster discovery problem

[Anthony Holloway]

Dang.  Thanks for posting your resolution.  And how is that even a problem
in 2017?

Or case sensitive hostnames?  I'm looking at you UCCX!

On Sun, Apr 16, 2017 at 5:59 PM Ahmed Abd EL-Rahman <
Ahmed.Rahman at bmbgroup.com> wrote:

> Just for the record, I have fixed the issue which was very weird.
>
> Simply the password of the PCD was apparently too complex for the
> application to work properly, so when I re-installed the PCD again using a
> simpler password (for the admin and platform account) everything went
> smooth.
>
>
>
>
> BR
> Ahmed Abd EL-Rahman
> Senior Network Engineer
>
> Sent from my iPhone
>
> On Apr 16, 2017, at 2:39 PM, Ahmed Abd EL-Rahman <
> Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com>> wrote:
>
> Dear Gents,
>
> I’m trying to use PCD to migrate CUCM cluster from version 8.6 to 11.5, I
> did it with the same exact versions of all PCD, old CUCM and new CUCM and
> it worked just fine in one location, but when I’m trying to do the same in
> the current cluster the first step which is PCD discovery of the old CUCM
> cluster always fail with an error “login failed” as shown:
>
> [cid:image001.png at 01D2B6BE.C0C7B280]
>
> I tried later and installed the ciscocm.ucmap_platformconfig.cop file
> manually on both CUCM servers but result remains the same!!
>
> I check the PCD logs and found the following:
> “”””
> CALLING ucmapLib::getFile {exp3 install platformConfig.xml PCD IP Address
> adminsftp /export/platformConfig/temp/}
> FAILED ucmapLib::getFile, not valid username/password for sftp
> 2017-04-16 13:31:15,929 INFO  [DefaultQuartzScheduler_Worker-3]
> inventory.Migration.nodeDiscovery - downloadFile errorCode 123
> 2017-04-16 13:31:15,929 INFO  [DefaultQuartzScheduler_Worker-3]
> inventory.NatAddressHelper.getPublicIP - Application Node private IP
> Address is : 172.16.65.251
> 2017-04-16 13:31:15,929 INFO  [DefaultQuartzScheduler_Worker-3]
> inventory.Migration.nodeDiscovery - Return nodeDiscovery result 123
> 2017-04-16 13:31:15,929 INFO  [DefaultQuartzScheduler_Worker-3]
> scheduler.CustomJob.acquireLock - T77:TA78:N71 waiting for DB lock
> 2017-04-16 13:31:15,929 INFO  [DefaultQuartzScheduler_Worker-3]
> scheduler.CustomJob.acquireLock - T77:TA78:N71 acquired lock
> 2017-04-16 13:31:15,933 INFO  [DefaultQuartzScheduler_Worker-3]
> db.EntityBroker.updateNodeInfo - Updated 71 to v3
> 2017-04-16 13:31:15,933 INFO  [DefaultQuartzScheduler_Worker-3]
> scheduler.CustomJob.releaseLock - T77:TA78:N71 releasing DB lock
> 2017-04-16 13:31:15,933 INFO  [DefaultQuartzScheduler_Worker-3]
> scheduler.DiscoveryJob.executeJob - discovery node 71 failed with errorcode
> 123 as it is Failed to download 'PlatformConfig.xml' from the node
> CUCM_PUB_IP_Address  to sftpServer PCD IP Address
>
> “””””
> Here is the exact version used:
> Old CUCM: 8.6
> PCD: 11.5(3)
> New CUCM: 11.5(1)SU2
>
> So any clues to solve this issue ??
>
>
>
>
>
>
>
> Best Regards
>
> Ahmed Abd EL-Rahman
> Senior Network Engineer
>
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>
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