[cisco-voip] best CUIC report

[Bill Talley]

Application Summary Report under Inbound >> System, I believe.

Sent from a mobile device with very tiny touchscreen input keys. Please excude my typtos.

> On Apr 29, 2017, at 8:20 PM, naresh rathore <nareh84 at hotmail.com> wrote:
> 
> hi,
> 
> 
> 
> anyone?.  is there a way to get inbound call statistics when its out of office hours and i want to search based on trigger and queue based out of office hours ( from 6pm to 8 am next day).
> 
> 
> 
> Regards
> 
> 
> 
> Naresh Rathore
> 
> 
> 
> From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of naresh rathore <nareh84 at hotmail.com>
> Sent: Friday, April 28, 2017 6:20 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] best CUIC report
>  
> hi all,
> 
> 
> 
> i have a uccx 11.x environment. one of our user/receptionist want a report in which she can check the number of calls hit to IVR during out of office hours (i.e from 5:00pm to next day 8:00 am, and when no agent is logged in). Could you guys guide me which will give me this information.
> 
> 
> 
> Regards
> 
> 
> 
> Naray
> 
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