[cisco-voip] UCCX 11.6 pre-release communication and webinar

[Abhiram Kramadhati (akramadh)]

You are right! The newer updates to the browser blocking Java applets was the reason this step was taken:
https://support.mozilla.org/t5/Problems-with-add-ons-plugins-or/Why-do-Java-Silverlight-Adobe-Acrobat-and-other-plugins-no/ta-p/31069

So, the only change done is to make the RTR applet downloadable on a separate browser instance – and that way the applet does not try to load in the browser and then get blocked. It was an applet before too, but used to load in the browser as a plugin. Now, we download it and run it as a Java app on the PC.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


From: Charles Goldsmith <wokka at justfamily.org>
Date: Thursday, 17 August 2017 at 10:31 PM
To: "Abhiram Kramadhati (akramadh)" <akramadh at cisco.com>
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] UCCX 11.6 pre-release communication and webinar

What's the reasoning for moving the Real Time Reporting Tool to a java applet?  Isn't that a step back in the industry when we see so many things moving to HTML 5?  No one likes java, except maybe a few programmers...

On Wed, Aug 16, 2017 at 12:19 AM, Abhiram Kramadhati (akramadh) <akramadh at cisco.com<mailto:akramadh at cisco.com>> wrote:
Important pre-release communication: https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/211582-Tech-Note-on-UCCX-11-6-Pre-Release-Commu.html

Webinar for APJC: UCCX 11.6 introduction and upgrade best practices

Registration link: http://cisco.cvent.com/events/webinar-uccx-11-6-preview-and-looking-ahead/event-summary-30265d15f92346b5a314b8b22be1e262.aspx

22nd August. 3:00PM - 4:30PM, Sydney time
Agenda:

  *   Introduction to UCCX 11.6
  *   11.6 demo
  *   Upgrade best practices and planning for 11.6 migration

Presented by Product Management and the Customer Success team.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


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