[cisco-voip] Outage tracking

[Brian Meade]

Yea, it's a little more rare over there unless it's  smaller ISP though.
Good way to get master ticket numbers without waiting on hold though.

On Fri, Dec 1, 2017 at 3:17 PM, Ben Amick <bamick at humanarc.com> wrote:

> Thanks Brian - something like this was just what I was looking for. Are
> there ISP reps in that group just like how we sometimes get Cisco reps in
> here?
>
> Ben Amick
> Telecom Support Analyst
> ------------------------------
> On: 01 December 2017 15:10, "Brian Meade" <bmeade90 at vt.edu> wrote:
> There was a lot of discussion of it on the outages list-
> https://puck.nether.net/mailman/listinfo/outages
> <http://cp.mcafee.com/d/FZsS838Orhvhjhvd7dTT3tPqabbXaoUsyqejqabbXaoVVZASyyO-Y-euvsdEEK6zAQsTLt6VIxGIH5gkjrlS6NJOVICSHIdzrBPtTNN15fn-LPb3WbyvnKnjpvsVZUsejsWyaqRQRrIfYG7DR8OJMddECQPt-psuojhK-CUrKr9PCJhbcmrIlU6A_zMdMjlS67OFek7qVlKuAvEr8a_G7CzCUa8yvbCT1P9EVdwLQzh0qmXiFqFsPmiNFtd40orDF7Ph1eeSaOwhdIFCMDuzBSCvoTB0>
>
> On Fri, Dec 1, 2017 at 1:17 PM, Ben Amick <bamick at humanarc.com> wrote:
>
>> Do you guys have any good way to track provider outages? Our CenturyLink
>> SIP circuit just got hit with what the provider describes as a “major
>> system outage” and it’d be nice to have somewhere to get that information
>> without waiting a half hour for the ticket update
>>
>> Ben Amick
>> Telecom Support Analyst
>>
>>
>>
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