[cisco-voip] Teradici Zero Client packet loss when connected through Phones

[Mike King]

We have some Teradici Zero Clients, and began to have issues with them last
year.   We ended up hard coding them to 100/Full, and our issues went away.

We did have a different use case, as we were having the zero clients at the
end of runs, not plugged into a device with what has to be less than a 14
foot cord.  So I don't know.  We were attributing it to some kind of
attenuation on the cable plant (We didn't own the cable plant, nor did we
have test results of it), and dropping to 100/Full cleared it up so we
stopped investigating.   We only had about 5 of the devices, and they are
extremely static, so it wasn't worth the effort to investigate further.

On Tue, Dec 12, 2017 at 10:54 PM, Nathan Reeves <nathan.a.reeves at gmail.com>
wrote:

> Interested to know if anyone's seen issues when connecting Teradici Zero
> Clients through the switchport on Cisco Phones.  In this case 8845 and 7841
> phones.
>
> Customer is moving to CUCM and has an established base of Zero Clients.
> They're starting to see packet loss reported on their clients only when
> connected to the network via the phones.  Not previously noted packet loss
> with their previous IP Phone (Siemens).
>
> Anyone know of any best practices / issues with this setup?
>
> Thanks
>
> Nathan
>
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