[cisco-voip] 8800 Series firmware upgrade 12.0(1) text color

Thu Dec 14 10:51:02 EST 2017

Thanks for your feedback Jason.  I'll try a more solid background and will
report back to the group with results.

On Thu, Dec 14, 2017 at 9:47 AM, JASON BURWELL <
JASON.BURWELL at foundersfcu.com> wrote:

> Yes, dark wallpapers bring out plain white text for us. It’s been like
> this since upgrading off of I think FW11.5x or whatever version created an
> entire white block for each label which pretty much killed the wallpapers.
> We are using wallpaper that is mostly solid but a watermark of the company
> logo does appear under the text and it looks fine. None of our wallpapers
> use gradients though. Maybe that’s the issue, it having a problem
> interpreting and deciding what color text to use? This is on 8851 and 8865.
>
>
>
> Jason
>
>
>
> *From:* Bill Talley [mailto:btalley at gmail.com]
> *Sent:* Thursday, December 14, 2017 10:22 AM
>
> *To:* JASON BURWELL <JASON.BURWELL at foundersfcu.com>
> *Cc:* Haas, Neal <nhaas at co.fresno.ca.us>; NateCCIE <nateccie at gmail.com>;
> cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 8800 Series firmware upgrade 12.0(1) text
> color
>
>
>
> So your dark backgrounds on 12.0.1SR1 have white text?   Are they solid
> backgrounds or gradients?  We had white text over the same background on
> firmware 11.7.1.17 but after upgrading to 12.0.1SR1 the text changed to
> gray.   Downgrading to 11.7.1.17 reverted text to white.  Using solely
> 8845s and CCM 11.5.1.SU3 on our end.
>
> Sent from a mobile device with very tiny touchscreen input keys. Please
> excude my typtos.
>
>
> On Dec 14, 2017, at 9:06 AM, JASON BURWELL <JASON.BURWELL at foundersfcu.com>
> wrote:
>
> Not sure, I saw your picture and I have not had that issue anywhere on the
> 12x train. We have light and dark wallpapers. The Text for Speed
> Dials/Features changes automatically between Black and White color text
> depending on the wallpaper chosen so the text always clear and visible. I
> do recall an issue with text being seen back in 11.5 or 11.7 somewhere.
> I’ve been through a lot of ES releases prior to 12 so hard to remember.
>
>
>
>
>
> Jason
>
>
>
> *From:* Bill Talley [mailto:btalley at gmail.com <btalley at gmail.com>]
> *Sent:* Thursday, December 14, 2017 9:07 AM
> *To:* JASON BURWELL <JASON.BURWELL at foundersfcu.com>
> *Cc:* Haas, Neal <nhaas at co.fresno.ca.us>; NateCCIE <nateccie at gmail.com>;
> cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 8800 Series firmware upgrade 12.0(1) text
> color
>
>
>
> Issue with display text still exists on SR1.  That’s what we were using.
>
> Sent from a mobile device with very tiny touchscreen input keys. Please
> excude my typtos.
>
>
> On Dec 14, 2017, at 7:24 AM, JASON BURWELL <JASON.BURWELL at foundersfcu.com>
> wrote:
>
> I recommend loading the latest available firmware for the 8800 phones.
> Right now 12-0-1SR1-1 is available. In some cases I have had to request the
> latest ES form TAC. The 11.7x firmware has been some of the buggiest phone
> firmware I have seen for Cisco phones in the last 15 years. 12x seems to be
> much better than 11.7 but I am still getting issues with phones freezing up
> occasionally and other weird problems. Waiting to see if 12-0-1SR1-1
> finally completely resolves those problems.
>
>
>
> Jason
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Haas, Neal
> *Sent:* Thursday, December 14, 2017 2:01 AM
> *To:* Bill Talley <btalley at gmail.com>; NateCCIE <nateccie at gmail.com>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 8800 Series firmware upgrade 12.0(1) text
> color
>
>
>
> Thats exactly what I am seeing. When you change the background to a
> lighter coloring, you can read everything. I will need to put my glasses on
> to see if it is blurry......
>
>
>
> Fine quality control again by Cisco. I have already started the complaint
> train with TAC, tomorrow I will start with the account rep.
>
>
>
> Neal
> ------------------------------
>
> *From:* Bill Talley <btalley at gmail.com>
> *Sent:* Wednesday, December 13, 2017 9:58:01 PM
> *To:* NateCCIE
> *Cc:* Haas, Neal; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 8800 Series firmware upgrade 12.0(1) text
> color
>
>
>
> The firmware didn’t adjust the text color in our case... I blurred out
> some characters before posting. He barely visible characters say”DID - 316”
> as well as “Brian” next to the speed dial button.
>
> <image001.png>
>
>
>
> Sent from a mobile device with very tiny touchscreen input keys. Please
> excude my typtos.
>
> > On Dec 13, 2017, at 11:17 PM, NateCCIE <nateccie at gmail.com> wrote:
> >
> > The firmware has a feature to detect if the background is dark or light,
> and then adjust the labels as needed. But it has to be really dark to be
> dark. For the majority of picture.
> >
> > Sent from my iPhone
> >
> >> On Dec 13, 2017, at 7:50 PM, Haas, Neal <nhaas at co.fresno.ca.us> wrote:
> >>
> >> I wanted to push the new 12.0(1) firmware to our 8851/8861 phones. I
> did a test and you cannot even see the line text on dark backgrounds, which
> is 90% of the images . Anyone know how to fix line text color? The only
> image that really works is the one that looks like someone socked the phone.
> >>
> >> Neal
> >>
> >> <winmail.dat>
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