[cisco-voip] UC server performance and UCCX agent in reserve

[Charles Goldsmith]

We are seeing the same slowness with 11.5.1 SU3 on CUCM admin pages.
Restarting Tomcat resolves the issue.  I have not dug deeper, anyone seen a
bug ID about it?

Restarting Tomcat isn't an option for us routinely, due to EM users.

On Thu, Dec 14, 2017 at 6:17 PM, Terry Oakley <Terry.Oakley at rdc.ab.ca>
wrote:

> For the past week and a bit I have noticed a decline in UC (Call Manager)
> response time when editing/adding a device.   The message 'loading' stays
> on for 5 to 10 seconds or even longer.   Page refresh is also really slow.
>   In looking at RTMT the CPU/Memory/disk space are all around 50% or less
> with no apparent spikes.   Any suggestions on where this lag could be?
>
>
> On another but may be related , a couple of our agents (but not all) both
> have had their phones restart while in use, and today both had their agent
> go into Reserved state for a couple of minutes before finally connecting
> and allowing them service.     Again any suggestions on where one would
> look would be appreciated.
>
>
> UC 11.5 SU3
>
> UCCX 11.5
>
> IMP 11.5 SU3
>
> O365
>
> Unity Connection 11.5
>
>
> Terry
>
>
>
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>
>
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