[cisco-voip] UCCX 11 - Finesse Agent forced ready

[Anthony Holloway]

Have you ever made a gadget? The way you wrote that made it seem like he's
a couple mouse clicks away from a solution. I know that's my interpretation
of what you said, but really, creating a custom gadget, especially your
first one, is a painful experience. From confusing and poor documentation,
to resource caching problems, and a technical skills gap between voice
engineer and web programmer, it's not easy.
On Wed, Feb 1, 2017 at 12:55 PM Brian Meade <bmeade90 at vt.edu> wrote:

> You could make a blank gadget that did this.  Just check for Not Ready
> with Reason Code Login then set to Ready.
>
> On Wed, Feb 1, 2017 at 12:49 PM, Aaron Banks <amichaelbanks at hotmail.com>
> wrote:
>
> I was wondering if there is a way for finesse to default to a ready state
> as soon as an agent logs in?  This would eliminate the possibility of an
> agent forgetting to put themselves into a ready state.
>
>
> Aaron
>
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