[cisco-voip] UCCX 11 - Finesse Agent forced ready

Brian Meade bmeade90 at vt.edu
Wed Feb 1 13:54:25 EST 2017


You could make a blank gadget that did this.  Just check for Not Ready with
Reason Code Login then set to Ready.

On Wed, Feb 1, 2017 at 12:49 PM, Aaron Banks <amichaelbanks at hotmail.com>
wrote:

> I was wondering if there is a way for finesse to default to a ready state
> as soon as an agent logs in?  This would eliminate the possibility of an
> agent forgetting to put themselves into a ready state.
>
>
> Aaron
>
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