[cisco-voip] Curiosity: New IP Communicator

Tue Feb 28 13:53:37 EST 2017

88XX phones work with MRA with shared lines and multiple lines now.
Limitation is BiB doesn't work over MRA yet that I'm aware of.

Jabber BiB does work for call recording, just not in an MRA scenario.

On Tue, Feb 28, 2017 at 1:09 PM, Matthew Huff <mhuff at ox.com> wrote:

> We use SCCP SecureVPN phones now for remote access for SOHO users. We
> would like to use newer SIP phones, but so far, I haven’t seen a solution
> for the 88xx phones. We also need multiple lines, shared lines, hunt
> groups, etc… As far as I know ExpressWay is only for Jabber clients, does
> anyone know of a solution for Cisco 88xx phones secure remote access?
>
>
>
> ----
>
> Matthew Huff             | 1 Manhattanville Rd
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> Director of Operations   | Purchase, NY 10577
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> OTA Management LLC       | Phone: 914-460-4039 <(914)%20460-4039>
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> aim: matthewbhuff        | Fax:   914-694-5669 <(914)%20694-5669>
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Ben Amick
> *Sent:* Tuesday, February 28, 2017 12:54 PM
> *To:* Charles Goldsmith <wokka at justfamily.org>; Heim, Dennis <
> Dennis.Heim at wwt.com>
> *Cc:* Cisco VOIP <cisco-voip at puck.nether.net>
>
> *Subject:* Re: [cisco-voip] Curiosity: New IP Communicator
>
>
>
> I’ll raise my hand as one of those contact centers. Right now it’s because
> of the two reasons I mentioned in a parallel chain: a need for multiple
> lines and the BIB for QM recording. The former is on the roadmap for jabber
> (with no ETA), but the latter as far as I’m aware still isn’t a part of
> Jabber.
>
>
>
> *Ben Amick*
>
> Telecom Analyst
>
>
>
> *From:* Charles Goldsmith [mailto:wokka at justfamily.org
> <wokka at justfamily.org>]
> *Sent:* Tuesday, February 28, 2017 12:49 PM
> *To:* Heim, Dennis <Dennis.Heim at wwt.com>
> *Cc:* Ben Amick <bamick at HumanArc.com>; Cisco VOIP <
> cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Curiosity: New IP Communicator
>
>
>
> There have been a few updates to CIPC in the last couple of years, but I
> haven't read the release notes as to what, so someone has been spending a
> bit of time on the code.
>
>
>
> I've seen a lot of contact centers use CIPC, I don't see it going away
> soon.
>
>
>
> On Tue, Feb 28, 2017 at 11:21 AM, Heim, Dennis <Dennis.Heim at wwt.com>
> wrote:
>
> My understanding is that the answer is “No,” to updated IP communicator.
> I am also not sure of the true commitment to multi-line Jabber support. I
> have yet to see any dates around multi-line Jabber at this point, which my
> experience with Cisco say’s don’t count on it or expect it.
>
>
>
> *Dennis Heim | Emerging Technology Architect (Collaboration)*
>
> World Wide Technology, Inc. | +1 314-212-1814 <(314)%20212-1814>
>
> [image: cid:image001.png at 01D10DD2.7FC81F90]
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> [image: cid:image002.png at 01D10DD2.7FC81F90][image:
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>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Ben Amick
> *Sent:* Tuesday, February 28, 2017 11:45 AM
> *To:* Cisco VOIP <cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Curiosity: New IP Communicator
>
>
>
> I’m assuming no on this question, based on the fact that I haven’t heard
> even an inkling, and I know they’re working on multi-line support for
> Jabber, but I was wondering: Has anyone heard anything about them possibly
> coming up with a new IP communicator that is based on the 8800 series code?
> I think that’d be great, and even better if they made it based on 8845
> code, so it could use video as well, short of getting everyone to use
> jabber.
>
>
>
> *Ben Amick*
>
> Telecom Analyst
>
>
>
>
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