[cisco-voip] Caller ID Manipulation

[Anthony Holloway]

There seems to be a good discussion on this very topic over on the CSC
already:

https://supportforums.cisco.com/discussion/12425081/restricting-calling-name-sip-trunk-cucm

On Tue, Jan 17, 2017 at 9:03 AM Alan Libbee <alan.libbee at umuc.edu> wrote:

> Ben,
>
> You can set calling name on the device or trunk level. Most landlines and
> businesses not using SIP will only receive the calling number, the name is
> looked up through the cnam database. You can query the cnam database here:
> https://www.opencnam.com. The cnam database should be updated to reflect
> your business name, I recommend spot checking your DIDs to see what is
> displayed in cnam. I have access to some different sip carriers if you want
> to do some testing, send me a direct email and I can tell you exactly what
> we are receiving for your calls.
>
> -Alan
>
> On Jan 17, 2017 9:41 AM, "Ben Amick" <bamick at humanarc.com> wrote:
>
> So, I’ve discovered we have a very lax SIP provider who passes through all
> our ID signaling from our CUCM to the WAN without any modification – which
> while great for our external CID# mask, means that our internal caller ID
> names (Such as “HR Conference Room” and “John Smith”) are being published
> out as our Caller ID names to any residential or other commercial callers
> (or anyone who has a cell phone with a caller ID app? Haven’t tested that
> as I don’t have access to one). I can change this myself, but it would
> require me to get rid of all our labeling and have everyone have generic
> internal CID, which is not preferable.
>
>
>
> I’ve about to be on the verge of telling our SIP provider to change this
> to force to our company name across the board, but I was wondering if there
> was any way I could elect to enforce this on our CID myself, either on UCM
> or on our CUBE routers for all outbound calls. Globally would be fine, but
> optionally would be great if I could opt-out certain people that do our
> marketing and sales.
>
>
>
> *Ben Amick*
>
> Telecom Analyst
>
>
>
>
>
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